Last Updated: 2025-12-22
Who we are
Aclean Steamers (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.
Suggested text: Our website address is: http://www.acleansteamers.com.
Information We Collect
We collect personal information that you voluntarily provide when you:
- Request a quote or book a service
- Contact us via forms, email, or phone
- Subscribe to communications
Personal information may include:
- First and last name
- Phone number
- Email address
- ZIP code
We do not collect physical addresses through our website forms. We do not process payments on our website.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Schedule and deliver our services
- Send confirmations, reminders, and service-related communications
- Send promotional materials (only with your consent; you may opt out at any time)
- Improve our website and services
- Comply with legal obligations
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyze website traffic.
Types of cookies we use:
- Essential cookies: Necessary for website functionality
- Analytics cookies: Help us understand how visitors interact with our website
- Advertising cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Third-Party Services
We use the following third-party services that may collect information about you:
Google Analytics
We use Google Analytics to analyze website traffic and usage patterns. Google Analytics collects information such as your IP address, browser type, pages visited, and time spent on pages. This data is aggregated and anonymized.
For more information, see Google’s Privacy Policy: https://policies.google.com/privacy
To opt out of Google Analytics, you can install the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
Meta (Facebook) Pixel
We use Meta Pixel to measure the effectiveness of our advertising and deliver relevant ads. Meta Pixel may collect information about your activity on our website and link it to your Facebook account.
For more information, see Meta’s Privacy Policy: https://www.facebook.com/privacy/policy/
To manage your ad preferences, visit: https://www.facebook.com/adpreferences
How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share your information with:
- Service providers: Third parties who assist us in operating our website and conducting our business (e.g., scheduling software, email services), bound by confidentiality agreements
- Legal requirements: When required by law, court order, or government request
- Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications at any time
California Residents (CCPA):
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt out of the sale of personal information (we do not sell personal information)
- Not be discriminated against for exercising your privacy rights
To exercise any of these rights, contact us using the information below.
Children’s Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.